Legal

Privacy Policy & HIPAA Notice

HIPAA Notice of Privacy Practices — as required by the Privacy Regulations Promulgated Pursuant to the Health Insurance Portability and Accountability Act of 1996.

Important notice

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

This Notice of Privacy Practices describes how High Tide Mental Health may use and disclose your protected health information (PHI) to carry out treatment, payment, or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information.

Uses and Disclosures of Protected Health Information

Your protected health information may be used and disclosed by our organization, our office staff, and others outside of our office who are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the organization, and for any other use required by law.

Treatment

We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you.

Payment

Your protected health information will be used, as needed, to obtain payment for your health care services. For example, obtaining approval for a treatment program may require that your relevant protected health information be disclosed to the health plan to obtain approval for coverage.

Healthcare Operations

We may use or disclose your protected health information in order to support the business activities of our organization. These activities include, but are not limited to, quality assessment activities, employee review activities, accreditation activities, and conducting or arranging for other business activities.

Other Permitted Uses and Disclosures

We may use or disclose your protected health information in situations required by law without your authorization, including public health issues, communicable diseases, health oversight, abuse or neglect reporting, legal proceedings, law enforcement, and workers' compensation. Other permitted and required uses and disclosures will be made only with your consent, authorization, or opportunity to object, unless required by law.

Your rights

Following is a statement of your rights with respect to your protected health information. Our organization is not required to agree to every restriction you may request.

  • Inspect and copy your protected health information (certain records are excluded under federal law).
  • Request a restriction on how your protected health information is used or disclosed for treatment, payment, or operations.
  • Request to receive confidential communications from us by alternative means or at an alternative location.
  • Obtain a paper copy of this notice upon request, even if you have agreed to receive it electronically.
  • Request that our organization amend your protected health information. If denied, you may file a statement of disagreement.
  • Receive an accounting of certain disclosures we have made of your protected health information.
  • Be informed of any changes to the terms of this notice.

Complaints

You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated. You may file a complaint with us by notifying hello@hightidementalhealth.com. We will not retaliate against you for filing a complaint.

Legal duty

We are required by law to maintain the privacy of, and provide individuals with, this notice of our legal duties and privacy practices with respect to protected health information. If you have questions, call our admissions team at (949) 397-2482. For more information, visit HHS.gov HIPAA Privacy Practices.

© 2026 High Tide Mental Health — All rights reserved.

Privacy Policy & HIPAA Notice